F A Q’s


Here are our answers to the most frequently asked log questions…

 

About Logs

Questions Answers
Are the logs ready to burn? Yes – our logs are delivered immediately ready for use
What is the moisture content of the logs? We aim to get the moisture content to 15% or below, so our logs are light and dry
What size are the logs? Roughly between 150-200mm and are delivered in a full builder’s bag
Are the logs seasoned? The technology used in a log kiln means the long seasoning process is no longer required.  In addition, kiln dried logs provide a better, more consistent product to our customers
Are the logs hardwood? We supply hardwood, softwood and a mixture – it’s just up to you!

 

About Delivery

How long after ordering will the logs be delivered? We aim to keep our deliveries as carbon efficient and economical as we can so try to make co-ordinate deliveries by location. Delivery depends on request but we aim to deliver within 72 hours but sometimes it’s the same day!
How will the logs be delivered? We usually use one of our small pick-up trucks to deliver to you but it depends on the delivery size
How are the logs unloaded? We use a crane to deliver to your storage area
Where should I store the logs? We recommend storing logs somewhere that’s covered and ventilated to get the best burn from the kiln drying process

 

Do you have any other hints and tips?

 

Yes: Wear gloves while handling the logs to avoid any scratches!

Free Logs – Winning Photo

Facebook competition winner has a free bag of softwood logs on the way!!

Follow us to enter our upcoming draws…

Facebook Photo Winner

October 11, 2017

Superb kiln dry logs

Logs around Log burnerExcellent all round service and product. The logs supplied are completely consistent in size and quality.

I am really happy to have found this new supplier for my wood burner.

REA

Broompark

 

February 2, 2017

Second Winter – Totally Reliable Log Supplier!!

Log Store Full... Nice!Converted to kiln dried logs after having some wet supposedly seasoned logs delivered.

Log burning problems all a thing of the past as your logs are always perfect… Fortunate to have found such a top quality log supplier!

Many Thanks

MJB

Durham

February 2, 2017

 

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